Jago Grahak Jago Jago Grahak Jago Consumer Helpline Consumer Helpline

Vision and Mission

Vision
To enable consumers to make informed choices; ensure fair, equitable and consistent outcomes for consumers; and facilitate timely and effective grievance redressal.

 

Mission
To empower consumers through awareness and education; enhance consumer protection and safety through progressive legislations and prevention of unfair trade practices; enable quality and quantity assurance through standards and their conformance; and ensure access to affordable and effective grievance redressal mechanisms.

 

Last updated on: 11-03-2026